Engineering Support Services
At the request of the shareholders, in a consulting role Mike took over as acting Managing Director of Engineering Support Services (ESS) based in London Heathrow in early 2013. ESS provided engineering support services to ground handlers at London Heathrow and Gatwick Airports on both fixed large-scale handling systems and mobile ground service equipment, but the business was ailing both in terms of financial performance and its ability to attract new business. By 2014 Mike had led the team to achieve accreditation with an internationally recognised industry quality and safety scheme and secured two new lucrative long-term contracts which turned the company back into profitability. To this day ESS continues to be a highly successful player in this market.